Customer Support &
Success Management
— “Opseva cut IT service costs by 23% while improving help desk response time by 38% and increasing system uptime — delivering measurable gains in both cost efficiency and operational continuity.“ Local Law Firm - Partner
Locally Rooted
We’re based in Northeast Florida and embedded in the communities we serve — not just a regional office of a national firm.
Monthly In-Person Check-Ins
Proactive, face-to-face service reviews — not just email threads or ticket dashboards.
Onsite Support That Shows Up
When you need help, we don’t hide behind a remote queue. We’re at your office fast.
Metric-Driven Accountability
We track performance across uptime, response time, ticket resolution, and user satisfaction — and report on it monthly.
Executive-Level Visibility
Our leadership is involved in your success. You’re never “just another account” or in a “Tiered Group”
Custom Solutions for Real Needs
No one-size-fits-all service stack. We tailor IT, VOIP, and print to your budget, industry, and growth stage.
Integrated Tech Stack
Everything works together — Managed IT, VOIP, Print — with unified support, billing, and visibility.
Transparent Billing & Flat Rates
No hidden fees, vague hours, or nickel-and-diming.
Technology Solutions For You
IT Services
Our 24/7 managed IT services ensure your systems run smoothly and securely, allowing your business to operate efficiently without interruptions.
VOIP Phone Systems
Secure VOIP phone systems that guarantee clear communications and reliable connections for your business operations.
Cybersecurity Defense
Protect your digital assets with our robust cybersecurity defense strategies that safeguard your business against cyber threats.
Smart Printers &
Copiers
Enhance your office productivity with smart printers and copiers, including digital whiteboard management tailored to streamline your workflows.
Proactive Support
Our proactive approach to support ensures continuous monitoring, maintenance, and optimization of your technology, allowing your team to focus on business growth.
Tailored Services
We provide expertise, reliability, and personalized service to help businesses of all sizes thrive in today's dynamic digital environment.
Printers
Smarter, Simpler, Secure. Opseva’s Managed Print Solutions streamline your workflow, cut costs, and reduce downtime. We assess your environment, optimize performance, and secure every document. Gain control with centralized management, encrypted printing, revenue generating cost recovery printing and eco-friendly practices that keep your business efficient and connected.
Managed Services
Enhance your operations with Opseva's comprehensive Managed IT Services. From proactive monitoring to rapid issue resolution, we ensure your systems run smoothly. Our expert team offers strategic guidance, cybersecurity measures, and tailored solutions to meet your business needs.
Cloud Solutions
Elevate your business with Opseva's Cloud Solutions. Embrace scalability, flexibility, and cost-efficiency with our cloud services. Whether you need migration assistance, data backup, or application hosting, we deliver reliable cloud solutions that empower your organization.
Cybersecurity
Protect your digital assets with Opseva's robust Cybersecurity services. Safeguard your network, data, and reputation against cyber threats. Our proactive approach, threat intelligence, and compliance measures ensure that your business stays resilient in the face of evolving security challenges.
Services
Tailored IT Support for the Digital Office
IT services designed to meet the unique operational demands of your business — whether at a single site or across multiple locations.
24/7 IT Help Desk
Always-on, local, technical support to keep your systems running smoothly and your teams productive — day or night.
VOIP Phone Systems and Equipment
Reliable, scalable communication built on 3CX — offering desk, mobile, and reception options for flexible, secure conversations anywhere.
Managed Print Services
We assess, optimize, automate, and support your entire print environment — including printers, copiers, and digital whiteboards.
Our solutions include full-service maintenance and real-time supply management, plus:
• Usage Tracking & Cost Recovery powered by PaperCut and Eccoprint
• Multi-location Visibility and usage-based billing
• Seamless Integration with your existing workflows
Network & Cloud Management
We design, deploy, and actively manage your network infrastructure and cloud environments with a focus on performance and security.
• Cloud Adoption & Optimization
• Multi-site Secure Networking
• Disaster Recovery & Business Continuity
Cyber Security
Proactive protection of your digital environment with enterprise-grade tools, threat detection, and modern security frameworks.
Get a complete picture of your environment — including which devices are ready to upgrade and what steps are needed to ensure a smooth transition.
📅 Schedule your free network assessment today
Our experts perform a comprehensive security assessment and audit to evaluate your systems, networks, and data protection measures — ensuring full compliance and maximum protection against today’s evolving cyber threats.
📱 Take calls from any device: desktop, laptop, or cell phone
🤝 Integrate voice with Microsoft Teams and collaboration platforms
🔒 Protect communications with enterprise-grade security
⚙️ Scale effortlessly as your business grows
📅 Schedule your free telephony consultation today
📅 Schedule your free print environment assessment
Upgrade Your Office Telephony
VoIP Solutions
Migration
Certified Team
Future-proof your business with advanced VoIP solutions from Opseva. Experience superior call quality, enhanced remote connectivity, and significant cost savings. Our certified team ensures a seamless transition for your organization.
Compliance
Scalable Solutions
Ensure compliance and scalability for your business with Opseva's expert migration services. Stay ahead in the digital era with our tailored solutions designed to meet your evolving needs.
Don’t Wait for a 90-Day Notice — Act Now
The FCC’s March 2025 copper retirement rules are now in effect — and carriers are already retiring analog lines nationwide.
If your organization still relies on POTS lines for alarms, elevators, or security systems, your connection could be shut off with just 90 days’ warning.
Opseva’s engineers are ready to help you:
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Replace outdated POTS with reliable 3CX VoIP systems
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Keep your business compliant and connected
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Save +30% on your phone costs
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Enjoy simple, mobile-friendly communication anywhere
Don’t wait to be caught off guard — let an Opseva engineer design your custom transition plan.
Expertise
Seamless Integration
Rely on Opseva's expertise for seamless integration and management of your IT infrastructure. Our team of professionals guarantees a smooth and efficient operation of your systems.
Support
Tailored Services
Count on Opseva for reliable support and personalized services that cater to your specific requirements. Let us handle your IT needs while you focus on growing your business.
