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Meet the Opseva Executives and Team Members

Opseva leadership team member supporting managed IT services for Jacksonville businesses

Richard Craven

Chief Executive Officer, Opseva

Rich Craven is the Chief Executive Officer of Opseva, bringing more than 30 years of technology leadership, including over two decades at Oracle. He leads Opseva’s strategy and operations with a focus on secure, reliable, and customer-first digital workplace solutions. Rich founded Opseva to deliver transparent, cost-controlled IT, cybersecurity, managed print, VOIP, and cloud services that create measurable value.

Opseva technician delivering onsite IT support for a business in Jacksonville, FL

Jacob

Computer Consultant Technician

Jacob is a senior service technician at Opseva with more than 30 years of hands-on IT experience supporting organizations across Palatka, Jacksonville, and St. Augustine. He manages service requests, prepares and stages VoIP, network, and print equipment, and delivers reliable onsite installations and technical support for business-critical systems.

Opseva leadership team member supporting managed IT services for Jacksonville businesses

Wendy Craven

Chief Customer Officer

Wendy Craven is Chief Customer Officer at Opseva, bringing more than 30 years of technology and enterprise sales leadership, including over two decades at Oracle. She has led global transformations for Fortune 50 companies and high-growth startups, helping organizations accelerate growth through cloud, automation, and customer-first digital strategies.

Opseva technician installing a business printer and managed print solution in Jacksonville, FL

Aaron

Managed Print Director

Aaron is a service specialist at Opseva who manages printer, copier, and digital whiteboard discovery, leasing, and installations for organizations across Northeast Florida. He helps clients select the right equipment and ensures smooth, reliable deployments.

Opseva VoIP specialist supporting business phone systems in Jacksonville, Florida

Marcus Harris

Director, Telephony & Unified Communications

Aaron is Opseva’s VoIP specialist with deep expertise in managing, configuring, and supporting 3CX phone systems. He helps organizations deploy reliable, flexible communications that support daily operations and scale as businesses grow.

Opseva team member providing local MSP IT support in Jacksonville, Florida

Damian Kemper

Program Director

Damian Kemper serves as a senior content and systems specialist at Opseva, where he brings deep expertise in cybersecurity, IT operations, and technical documentation to support secure, well-run business environments. With more than 20 years of experience spanning IT, instructional design, and technical editing, Damian helps translate complex technology and security concepts into clear, actionable guidance for real-world business use.

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